Rules

Warm greetings from Ameli Shop! We are truly delighted that you are here to choose something beautiful and comfortable for your little one. Our goal is to make your shopping easy and enjoyable!

To ensure everyone feels secure, we invite you to familiarize yourself with our website's terms of use and distance contract.

Remember, all content displayed here – from pictures to descriptions – is our heartfelt work and property of Ameli Shop. Republication without prior agreement is not permitted. Thank you for your understanding!

Distance Contract

The seller of the goods offered in this online store, Arina Vaivode, 04119210434, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, conclude the following Agreement:

1. General Terms

The Seller undertakes to sell and deliver the goods to the Buyer in accordance with the order placed in the online store;

In cases where the ordered product is not available, is damaged, or there are problems with delivery, the Seller shall inform the Buyer;

Product colors in reality may differ from those seen online due to monitor settings;

2. Ordering Goods

To place an order in the online store, the Buyer selects the goods, their size from the available product catalog, and adds them to the shopping cart. To confirm the order, the Buyer selects the "Order" option;

The Buyer is personally responsible for the correctness of the delivery data;

For the Buyer to make changes to an order, the Buyer must immediately inform the Seller of the changes by writing a message to our Instagram profile -@ameli.kids.boutique or to the email -ameliboutiqueshop@gmail.com

By ordering a product, the Buyer confirms that they have read the product description and all information related to the specific product published in the product description;

If the Buyer has any questions or uncertainties about ordering goods or order details, the Buyer should contact the Seller by writing a message to our Instagram profile, or by writing to the email ameliboutiqueshop@gmail.com

Goods are reserved for the Buyer only after payment has been made;

In the event that the Seller cannot deliver a specific product (the product is not available in stock, the Seller has found a defect in the product, etc.), the Seller shall refund the money paid by the Buyer for the specific product. If the Buyer has ordered several products and the Seller cannot deliver some of them, the Seller shall deliver all available products, according to the delivery method chosen by the Buyer. The Seller reserves the right to contact the customer to offer another equivalent product in place of the missing products, using the contact information provided by the Buyer in the order.

3. Payment for Goods

When placing an order, the Buyer receives an invoice in the email specified in the order, with requisites and transaction details;

The invoice is prepared electronically and is valid without a signature;

The Buyer makes payment for the order using bank transfer or payment card / internet banking;

Commission fees (interbank commission, etc.) related to making the transfer to the Seller are covered by the Buyer;

The Seller begins processing the order only if the Seller has received the money for the order in its bank account;

4. Delivery of Goods

The Seller delivers the order to the Buyer, according to the delivery method chosen by the Buyer;

Goods are dispatched within 1-3 business days from the moment of payment for the order.

The available delivery methods of the store are:

           - Delivery using OMNIVA, price - 3 EUR (free delivery for orders from 50 EUR);

The Seller is not responsible for delays in goods delivery related to delays by the Omniva delivery service provider.

5. Right of Withdrawal.

The Buyer has the right to withdraw from the ordered goods or exchange them within 14 days from the moment of receiving the order, in the following cases:

- The product has not been used;

- The product is in full completeness;

- The product is not stained or otherwise damaged.

To withdraw from the ordered goods, the Buyer writes a letter of withdrawal to the store's Instagram profile or email ameliboutiqueshop@gmail.com

Costs associated with returning goods due to the Buyer's withdrawal are covered by the Buyer;

The Seller shall refund the money to the Buyer's bank account within 14 days from the moment of receiving the goods;

By concluding the distance contract, the buyer has familiarized themselves with the right of withdrawal.

When exercising the right of withdrawal, please send the product to the Omniva parcel machine - Andreja Saharova iela 14 mego, indicating the recipient's phone number. 20143505.

The 14-day right of withdrawal commences from the moment the product is delivered to the customer;

In accordance with the law, a legal entity cannot exercise the right of withdrawal.

6. Privacy

We undertake that your private information (name, surname, delivery address, etc.) will not be disclosed to third parties, except in cases where law enforcement agencies request it.

For order processing, accounting purposes, and organizing product delivery, the Seller may request the following personal data from you: name, surname, address, phone number, and email.

The data provided by the Buyer is stored on the website developer's platform, the Seller's computer, and the email address ameliboutiqueshop@gmail.com. The data is protected and accessible only with a secure password.

We respect your privacy and will never use your data for purposes that could restrict your privacy.